Vision & Mission of Polytechnic Ungku Omar Library as follows:

• VISION
Developing quality collectibles and providing efficient, systematic and customer-friendly services and facilities.


• MISSION
To act as a catalyst for learning and teaching through up-to-date research and technology in producing knowledgable semi-professional workforce.

• LIBRARY POLICY
The Polytechnic Library is committed to providing quality and efficient service that can meet customer requirements in line with the KPTM's vision, mission and objectives.


• IMPLEMENTATION STRATEGIES
• Strengthening the competence and viability of the library staff.
• Fulfilling customer needs and requirements.
• Providing quality services and collections.
• Supporting learning and teaching process in line with the KPTM's vision, mission and objectives.

We are committed to our promise to do the following:

• Provide loan services, renewals and return collections within a minute.
• Ensure quality revenue collection according to the Approved Rates.
• Provide efficient and friendly service to meet customers' needs.
• Ensure neatness in equipment layout to facilitate systematic collection and return of library materials.

We are ready to receive feedback to ensure customers' satisfaction is met.